Clarins UK Reviews
Clarins UK Customer Reviews (8)
- Most recent
- Oldest
Clarins UK Customer’s Q&A
Clarins UK FAQs
About clarins.co.uk Popular Products and Services?
Clarins.co.uk is a website that offers a variety of beauty and skincare products. Some of the popular products include Lip Comfort Oil, Double Serum, and Double Serum Eye. They also offer gift sets which are perfect for sharing the love and showing how much you care. In addition to these, they provide a skin diagnosis service that helps you get a full routine in just 60 seconds. The website also features a range of skincare formulas that are ultra-effective and made from sustainable natural ingredients. These include cleansers, toners, moisturisers, and anti-ageing products.
What is the price range of Clarins.co.uk products?
The price range for products on Clarins.co.uk varies. Some items can be found for up to £15, while others range from £15 to £39. There are also products that cost at least £39. Please note that these prices are subject to change and may vary based on the specific product, its size, and other factors. It's always a good idea to check the website for the most current prices.
About clarins.co.uk Payment Method?
The website clarins.co.uk accepts the following Credit / Debit cards as payment methods: Visa, MasterCard, and American Express. When your credit card is authorized, funds are put on hold until the transaction is completed. The payment will be processed when the order is shipped. For your security, your billing name and address must match that of the credit card used for payment. The website reserves the right to cancel any order that does not match this criteria.
What is the return policy of clarins.co.uk?
The return policy of clarins.co.uk is as follows: If you are dissatisfied with your order, or change your mind, you can return it for free via a DPD Pickup shop for an exchange or refund within 30 days from the date of dispatch. If you would prefer to return your order via Royal Mail or an alternative courier service, they are unable to reimburse any return postage fees. If you have received a faulty product or experience an allergy and do not wish to return this via their free DPD Pickup shop service, please contact their Customer Service team. They can only offer a refund if returned within 30 days from the date of dispatch. If you experience an issue with an item within a collection, kit or value pack and would like a refund, you will be required to return ALL items within the set for this to be processed. However if one of the products is damaged, faulty or incorrect, please send them back the product for a free replacement. Products must be returned in their original condition and they are unable to accept items back that have been opened or used, unless the product is damaged or defective. This policy is only applicable to purchases made online at www.clarins.co.uk. Your original delivery cost will not be refunded. Your return request will be processed promptly and are processed within 6 working days of receipt. Once your return has been processed, an email will be sent to confirm the completion of your refund or exchange.
clarins.co.uk Return Policy?
Clarins.co.uk has a return policy where if you are dissatisfied with your order, or change your mind, you can return it for free via a DPD Pickup shop for an exchange or refund within 30 days from the date of dispatch. You need to complete your enclosed returns form and return your parcel via their free DPD Pickup service. If you prefer to return your order via Royal Mail or an alternative courier service, they are unable to reimburse any return postage fees. Products must be returned in their original condition and they are unable to accept items back that have been opened or used, unless the product is damaged or defective. This policy is only applicable to purchases made online at www.clarins.co.uk.
As for their shipping policy, unless you specify an alternative delivery option the goods will be dispatched on the DPD standard service. They endeavour to dispatch the goods to you as soon as possible after you place your order, normally within 2 - 5 working days, and in any event within 30 days beginning on the day after you place your order. If they are unable to dispatch the goods within that time they will email to let you know and give you an estimated delivery date. As soon as the goods are delivered to you, you are responsible for them. Unfortunately, your original delivery cost will not be refunded. Your return request will be processed promptly and are processed within 6 working days of receipt. Once your return has been processed, an email will be sent to confirm the completion of your refund or exchange. Currently, Clarins.com only delivers within mainland UK and Northern Ireland. They now also ship to Channel Islands, Guernsey, Jersey, Isle of Man. Unfortunately, they cannot deliver to the Scilly Islands, Southern Ireland or BFPO addresses, postal boxes or freight forwarding companies. An order can only be delivered to one address.